Network and Systems Administrator

Job Description
We build. We create impact. 
As Network and Systems Administrator on the IT team, you will make a positive impact through the following:
Network Support (80-90% of role)
Identify and solve any problems related to the network
Carry out curative and preventive maintenance and support for local network equipment (firewalls, routers, switches, Wi-Fi access points)
Config …
Configuration of VLANs on CISCO switches (2960) and Arista switches ; Deployment of WIFI SSIDs with Forti AP in the company's North American locations (Chicago, Dallas, Mexico City, Montreal)
Management of flow opening on Fortigate firewalls
Supporting the business on various network needs
Work with suppliers to manage and track orders for network/infrastructure equipments on the US scope
Security (5-10%):
Operational and strategic CTI
Qualification, definition of action plans and monitoring of remediation linked to critical vulnerabilities
Using azure sentinel, Microsft defender , Trendmicro deployment on user workstations
Helpdesk Support (5-10%):
Assist employees in their daily use of the company's software and hardware (on site and remotely) with their incidents and requests (level 0-1-2)
Troubleshoot and correct malfunctions described by employees,
Follow employee tickets from opening to resolution,
Know and apply ITIL best practices,
Maintain an up-to-date knowledge base and IT documentation,
Use a ticketing tool (ServiceNow) to track incidents and requests
Administer and support software where possible (Microsoft Office365, Adobe, JIRA, Active Directory, etc.),
The candidate will be expected to work closely with the infrastructure team and security team based at headquarters (France) to implement the guidelines given.