Publikováno v: Ostatní v Austin | Nejnovější změněné: |
Job Description
Reporting to the Director of Banquets, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Lead and manage the Banquet team in all aspects of the department and ensure service standards are followed
Address guest concerns and react quickly and professionally
Train Supervisors in the absence of a trainer
Provide coaching and support, including conducting performance evaluations
Support the recruitment of Banquet team members
Balance operational, administrative and Colleague needs
Conduct regularly scheduled departmental meetings
Work closely with the Culinary and Stewarding team to ensure all banquet meeting requirements are in place
Work with the Conference Services & Catering department to ensure that revenues and guest satisfaction levels are maximized
Manage the departmental budget
Scheduling and payroll support for the Banquet department
Follow outlet policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Other duties as assigned
