Veröffentlicht in: Retailbanking in Manchester | Verfasst am: |
The Company:
We are recruiting for an exciting opportunity for a German Speaking Customer Support Administrator to join a fast-paced company. As the National Account Executive, you are the front-line support function for the EMEA and GSA sales channels and will report into the Head of National Account Support. The role will help manage all service and back-office sales support aspects for the team, along with assisting the customer base directly. The business collaborates with all major retailers across the UK and Europe
Hybrid role
Responsibilities
* Main point of contact to support the EMEA and GSA sales team channels.
* Producing quotations and presentations for the sales channels.
* Liaise directly with customers to support the sales channels/Account Manager.
* To manage customer expectations in an effective and considered manner.
* To manage each customer’s critical path projects.
* Support in managing each sales channels order book.
* Organising samples for customers or the sales channels.
* Maintain all customer pricing files.
* Manage all customer NLF’s, image and content requests.
* Support on pricing/costings.
* Produce reports on sales budgets, performance, and margins for the sales channels.
* Liaise cross departmentally between PD, creative and merch to ensure the customer needs are met.
* Attend, support and present (where necessary) in customers meetings.
Skills Required
* Fluent in German is essential.
* Outstanding critical path management.
* Strong organisational skills.
* Excellent attention to detail.
* Excellent communication skills are necessary.
* Strong commercial acumen.
* PowerPoint and excel skills are essential.
* Demonstrate drive and tenacity to make things happen.
* Willing to go the extra mile for your team