Membership and Supporter Care Assistant

Membership and Supporter Care Assistant

Part Time (30 hours/4 days per week) | Permanent | £23,419 per annum FTE (£18,735 for 30 hours) plus benefits | Location: Office based in Bath or Hybrid basis.

We’re a dedicated, inspiring and forward-thinking healthcare charity and our mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals; supporting services to help our beneficiaries; and drive research.

We’re proud to have a committed, highly engaged workforce, as shown by our employee engagement rating, which puts us in the top 20% of charities and we want to attract the brightest and the best to help us beat this condition and change society for the better.

In this role, you’ll assist our Individual Giving and Membership fundraisers in providing an exceptional experience to our members and supporters.

You’ll often be the first port of call for our members, supporters, potential supporters, and members of the public contacting ROS.

Have you got excellent communication skills with an engaging and professional telephone manner?
Are you an enthusiastic and hard working team player?
Do you have experience of using CRM databases?

We’re looking for someone with excellent organisational and administration skills with the ability to work on their own initiative. You’ll have excellent attention to detail and be committed to delivering a high standard of supporter care. Please note, this role will require a satisfactory Basic DBS Disclosure.

If you’re looking to join a fantastic organisation and team where you can really make a difference, we’d love to hear from you.

In this role, we’re looking for someone to work from our office based in central Bath. We will also consider applicants who are interested in hybrid working (with a minimum requirement of 2 days in the office).

How to apply

To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by a supporting statement demonstrating how your skills and experience meet the person specification.

We particularly welcome qualified applicants from ethnic minorities as they are under-represented in the team.

Want to know more?

For more details on this role, please download the job description.

The closing date is 5pm on Monday 13 May 2024

REF-(Apply online only)