Shift Lead (San Francisco)

At Verve Coffee Roasters, we believe the coffee experience is our responsibility from seed to cup. Coffee is our craft, our ritual, our passion. It drives us and inspires us. With this simple truth and responsibility we are bridging the gap from farmlevel to streetlevel. We seek an enthusiastic person to join us in continuously raising the bar on our coffee and culinary offerings.
Join our team as a Shift Lead at our Market Street location in San Francisco, and you'll be surrounded by knowledgeable baristas, culinary pros, and supportive colleagues while being instrumental in leadership & the delivery of superior coffee and food pairings.
Requirements:
Maintain positivity and enthusiasm at all times
Ensure that superior products are being served to customers
Support staff with product knowledge and education
Promote an excellent experience for both employees and customers
Anticipate & proactively address customer and store needs
Handle cash with flawless accuracy
Promote teamwork and excellent communication within the café
Provide on-the-job education and mentoring
Specific Duties:
Plan and execute Lead Guide throughout shift
Maintain Shift Lead Communication Log
Ensure kitchen and bar crews produce superior products
Direct work flow on the floor during the shift
Check in all deliveries and file invoices appropriately
Ensure that side work and Hot Corners are addressed each shift
Provide change for registers, count previous deposits, take deposit to bank, maintain back up bank
Maintain Verve Coffee Roasters Standard on Service Product & Atmosphere every shift
Assist with inventory, ordering and training as needed by management
Qualifications:
Must love coffee and have experience as a barista
Must have training in food service
Supervisory experience preferred
Excellent verbal and written communication skills
Well organized and detail oriented
Previous cash handling experience preferred
Ability to work well with a team
Logical and methodical approach to problem solving
Flexible with the ability to multi-task in a highly demanding and sometimes stressful environment
Ability to give and receive constructive feedback in any given situation
Availability for a minimum 30-hour work week
Available to work weekends and holidays
Ability to lift 50 lbs unassisted
Must be able to stand for long periods of time
Pay & Benefits:
$18.50-$19/50/hr
All employees qualify for paid sick days
Mentorship and positive work environment
Free coffee with each paycheck
All employees receive a 30% discount on all merchandise, whole bean, beverages, and food items
Verve Coffee Roasters is committed to creating an accessible, supportive environment that recognizes and celebrates diversity as an integral component of building a trusted brand and a successful team. Candidates who can contribute to this mission are encouraged to apply and to identify their strengths in this area.