Electrical Engineer - Customer Service, ERP (m/f/d)

Company: AMETEK Germany GmbH
Job type: Other

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion. AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit for more information. AMETEK Inc. is a leading global supplier of electronic instrumentation and electromechanical devices. The AMETEK Group employs over 18,000 people in nearly 150 locations and has a global network of sales, service and support locations in the United States and 30 other countries worldwide. For our MOCON business unit, a leading supplier of process and laboratory systems for the packaging, pharmaceutical and food industries, we are looking for a dedicated and proactive Service Engineer (m/f/d) in the office and Europe-wide field service. Installation and commissioning of new equipment, as well as technical training of the operating personnel Fulfillment of all work according to maintenance contracts (maintenance, calibration) of the customer equipment on site Repair of the devices at the customer and at the site Competent support of our customers and distributors with technical issues and questions concerning application, device handling, software and technical problems, both on-site and remotely via email, phone or remote access (Teamviewer) Documentation and reporting of services provided Ongoing collaboration with your colleagues from internal sales and distribution Independent implementation of customer training courses Completed training as an electrical engineering technician or studies in electrical engineering. Experience in technical customer service Software affinity and confident handling of the common MS Office programs, experience with the ERP system AX to your advantage Fluent German and fluent English, other foreign languages to your advantage Competent appearance and fun in dealing with people Diligence, proactivity and high service orientation Reliable, result-oriented and independent way of working High willingness to travel throughout Germany and Europe (up to 80% travel activity); no weekends Valid class B driver's license Residence in the Neuwied area You can expect a permanent position within an innovative international environment in a leading edge technology - with open doors and short lines of communication. Here you can and should work independently and flexibly, in close contact with customers and colleagues all over the world. You can look forward to an intensive induction as well as personal and professional development opportunities. Our compensation system is performance-based, with annual salary increases through professional performance management. We also have the following up our sleeve for you: a company car for private use, free membership of the Urban Sports Club, monthly Sodexo shopping vouchers, capital-forming benefits and, above all, a healthy dose of humor in the team.

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