Customer Service Advisor

We are looking for methodical and dedicated a Customer Service Advisor to join our client based in Didcot. You will be responsible for supporting the Customer Service Department in ensuring service level targets are achieved.
Location: Didcot
Hours: 35 hours, Monday - Friday 09:00 to 17:00
Hybrid Opportunity 3 days onsite and 2 at home after a successful settling in period
Salary: £23,500 per annum
5% annual discretionary performance bonus
Primary duties for Customer Service Advisor:
* Preparing and processing orders received from customers
* High volume data processing with accuracy and attention to detail being key
* Respond to telephone and written requests from customers and clients, to agreed service levels.
* Communicate effectively with customers/clients to actively resolve issues, in line with agreed service levels
Candidate specification for Customer Service Advisor:
* Strong data entry skills
* Strong knowledge of Microsoft packages
* Initiative and problem-solving abilities
* Able to work as part of a team
* Organised, self-motivated and accurate
If you are interested in the Customer Service Advisor role and believe you have the suitable skills and experience to be considered, then please apply.
Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within four days you have unfortunately been unsuccessful in your application. Please continue to visit our website for other opportunities.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
INDC
Job Types: Full-time, Permanent
Pay: £23,500.00 per year
Expected hours: 37.5 per week
Benefits:
* Company pension
* Cycle to work scheme
* Free parking
* On-site parking
Schedule:
* Monday to Friday
* No weekends
Ability to commute/relocate:
* Didcot: reliably commute or plan to relocate before starting work (required)
Experience:
* Customer service: 1 year (required)
Work Location: In person
Reference ID: CSGF