Posted in: Customer Service/Call Centre in United Kingdom | Posted: |
This successful and rapidly expanding Palletised Distribution company are looking to strengthen their team with a dedicated and experienced office-based Customer Service Representative / Logistics Co-ordinator to offer client support and logistic solutions to customers, during a remarkably busy time, in this permanent, full-time role.
ROLE: LOGISTICS AND CUSTOMER SERVICE REPRESENTATIVE
LOCATION: Office based- Thamesmead, Greater London. You may be looking for Logistics Coordinator/ Customer Service jobs in Kent, Thamesmead, Erith, Southeast London, Woolwich, Welling, Greenwich, Bexley, Lewisham, Sidcup, Dartford, Swanley.
SALARY: £26K- £30K basic plus benefits, pension
HOURS: 9.30am-6.30pm Monday- Friday
As an office-based Customer Service Advisor / Logistics Co-ordinator, you will be working as part of a close-knit team, handling incoming email and telephone enquiries, co-ordinating client pallet deliveries and collections, and providing client support within the commercial, retail, leisure, hospitality sector.
* Identifying and assessing client’s needs and resolving any issues.
* Working off the Palletways Portal; training will be provided.
* Communicating with carriers, suppliers and warehouse personnel to coordinate transportation efficiently.
Your energetic and confident telephone manner, alongside your good organisation / time management skills, and positive ‘can-do’ attitude, will ensure you deliver the highest standard of customer service.
You will have an office admin / client helpdesk background, ideally within the logistics / transportation / freight forwarding / distribution sector, able to prioritise and work under pressure in a fast-paced customer service environment.
You will be IT literate, confident in Microsoft Office with possible knowledge of logistics software.
You may be searching for Logistics Customer Service Representative / Logistics Scheduler jobs in South-East London/ Kent. Your current or previous client services job may include: Logistics Administrator, Transport Administrator, Logistics Customer Service, Transport Scheduler, Pallet Distribution Service Coordinator, Logistics Service Desk, Logistics Coordinator, Pallet Administrator, Customer Service Coordinator, Transport Administrator, Import / Export Administrator, Transport Planner, Logistics Controller, Customs Administrator, Customs Coordinator, Transport Clerk, Distribution Administrator, Freight Forwarding Co-ordinator, Logistics Helpdesk or similar.
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