Posted in: Telecommunications in United Kingdom | Posted: |
As a Billing Specialist you will support the Billing Team and Billing Manager with the processing of accurate and timely billing/distribution to our customers. This will be in line with customer contractual terms and departmental deadlines whilst working closely with internal departments. You will deal with billing and invoicing enquiries from internal and external customers following through to resolution.
Key Responsibilities
Timely and accurate raising of customer invoices (reoccurring and one-off)
Accurately create, update, and maintain reoccurring customer billing records
Ensure all data received is invoiced accurately and efficiently daily, month, quarterly, annually & ad-hoc to departmental deadlines, in line with contractual terms & customer specifics.
Distribute generated invoices via post, email or onto customer portals
Take responsibility for in-depth analysis, manipulation of billing/invoice data from multiple systems.
Work closely, deal and manage internal & external queries, driving the resolution whilst keeping all parties regularly updated.
Contribute & participate in adhering to and updating billing processes and join in team/departmental meetings