Posted in: Customer Service/Call Centre in East Midlands | Posted: |
Exciting Opportunity Alert!
Join a leading Logistics company located near J27 of the M1 in England, specialising in logistics services. Seeking a talented Customer Service Executive to nurture key client relationships, drive satisfaction, and foster growth.
Key Responsibilities:
- Be the go-to person for client inquiries, concerns, and requests.
- Ensure timely and accurate responses to boost customer satisfaction.
- Collaborate with internal teams for smooth issue resolution and client support.
- Identify upselling opportunities to drive revenue growth.
- Monitor feedback to enhance service quality.
- Contribute to developing robust customer service policies.
Qualifications:
- Previous customer service experience, preferably in logistics.
- Strong communication and problem-solving skills.
- Detail-oriented with excellent organizational abilities.
- Proficiency in Microsoft Office and CRM tools.
- Passion for exceptional service and exceeding expectations.
Don't miss this chance to join a reputable fulfillment company known for excellence and innovation. #Logistics #CustomerService #NowHiring