VoIP Operations Supervisor

Company: CV-Library
Job type: Full-time
Salary:
28,000 - 30,000 GBP/Year

The Role

Receipt and processing of orders
Engaging with suppliers, sales, and customer from order to delivery
Engaging with GAMMA, AWS, etc to order lines, port numbers, obtain cloud support, etc
Processing all mobile requests and actions
Managing and monitoring all invoices received from suppliers, keeping data up to date
Holding supplier relationships to understand changes in process or any price increases
Managing sales pricing to ensure margin is maintained
Managing install teams activities and diariesKey Essentials:

Accountable as a team for coordinating the delivery of high-volume telecoms projects
Charged with making sure installs complete in a timely fashion
Identify and coordinate priority and standard works whilst being mindful of potential issues that may affect timescales
Preparing reports on works in pipeline to sales and line management
Regularly liaising with suppliers and clients to ensure that all completed works are recorded, logged and invoiced correctly
Previous experience dealing with GAMMA, Ability and Beyond (desirable not essential)
Update line manager daily with activitiesAbout you:

Proficiency in Microsoft Office (MS Excel and MS Outlook, in particular)
Excellent time management skills and the ability to prioritise work
Attention to detail and problem solving skills
Excellent written and verbal communication skills
Strong organisational skills with the ability to multi-taskBenefits:

Laptop
Pension Scheme
Perkbox Discount Programme
Free Flu Vaccination
Free Eye TestIf you're ready to take on a new challenge, we want to hear from you!

INDGH

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