Posted in: Customer Service/Call Centre in Northampton | Posted: |
Our client based in Northamptonshire require a Customer Service Operations Co-ordinator to join the office to provide administrative support to the engineering team.
Responsibilities:
* Provide administrative support to the Customer Services Team as directed by the Customer Service Manager/Team leader.
* Provide administrative support of the Technical Services Department Vehicle Fleet as and when required.
* Management of Engineers Uniform & PPE.
* Coordinate the allocation and distribution of shared tools.
* Ensure all test and service equipment requiring calibration is calibrated within required timescales with minimal disruption to planned work.
* Procurement.
* Produce all installation kits, according to the specification provided by Project Managers/Lead Engineers.
* Supporting the Customer Service Manager with the organisation of Department Meetings.
* Participate as a member of the Technical Services team, providing support to other team members where required.
* Put forward ideas and assist in the development of standards and procedures to assist in the overall development of the department and company