Posted in: Administrative and Support Services in Norwich | Posted: |
HireGiant Ltd are looking for an Admin Assistant to assist their reputable client in Snetterton, Norwich.
The Admin Assistant will be responsible for:
* Build and maintain professional relationships with customers including assisting with queries and investigating and responding to complaints
* Understand the scope and requirements of customers individual service packages and ensure accounts are serviced in line with those requirements
* Ensure charge sheets are raised for additional work not included in the agreed service package
* Correctly prioritise customer requests to ensure smooth and timely service delivery on each account
* Liaise with customers and operations to process returned and non-conforming stock in a timely manner, including the completion and submission of the appropriate forms required by the Quality Management System
* Manage the administrative support required for intakes, picking (including replenishment of pick faces) and dispatches of stock in an efficient and timely manner
* Ensure all stock movements and adjustments are recorded accurately on the company’s Warehouse Management System
* Maintain neat and organised electronic/paper files and working environment
* Provide stock reports as required by the customer
* Complete all monitoring and recording forms as required by the business
* Maintain effective communication with operations enabling them to adjust to increases in service demand or unplanned changes in service delivery
The Admin Assistant will require:
Attention to detal
Good communication and interpersonal skills
Effectime time management
Ability to work well under pressure and meet deadlines
Proficiency in Microsoft Office applications, particularly Excel
Hours & Pay for the Admin Assistant:
Monday to Friday - Shifts are (30 unpaid break)
06:30- 14:30
08:30- 17:00
09:00- 17:30
You'll will be covering to start of with the 08:30- 17:00 while you learn the role and it's planned in.
The pay for this Admin Assistant role will be:
£11.44
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