Client Services Director

Join an award-winning team as a Client Services Director!

Location: Cheshire

Salary: £50,000- £60,000 DOE + Car allowance

Are you an experienced and dynamic professional ready to lead and manage high-profile client accounts?

Our client is an award-winning team specialising in high-quality retail display solutions across the UK and globally. Their mission is to ensure that ‘instore’ marketing campaigns are delivered on time and on budget, maximising their brand and consumer connections.

Our client is proud to partner with some of the world’s biggest brands, and due to significant business investment, we are expanding our Commercial Team to manage a specific Global FMCG brand as well as smaller developing accounts.

Responsibilities:

Manage a portfolio of client accounts and serve as the main point of contact
Develop and maintain strong client relationships, understanding their needs and objectives
Create and implement strategic account plans to achieve client goals and drive revenue growth
Lead and mentor a team of project managers, providing guidance and support to ensure client satisfaction
Collaborate with internal teams, including Sales, Marketing, and Operations, to deliver on client commitments
Monitor account performance and provide regular reporting and insights to clients
Identify opportunities for upselling and cross-selling additional products or services
Stay up to date on industry trends and best practices to inform client strategy
Requirements:

Bachelor’s degree in Business, Sales, Marketing, or a related field and/or proven experience in account management, with a minimum of 5 years in a similar role
Strong leadership skills with the ability to motivate and inspire a team
Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders
Strategic thinker with a focus on driving results and exceeding client expectations
Proficiency in CRM software and other relevant tools
Ability to thrive in a fast-paced environment and manage multiple priorities effectively
What We Offer:

Competitive Salary
Hybrid Working Model
Pension Contributions
Company Events
25 Days Holiday (Excluding Bank Holidays)
Your Birthday Off
This is an exceptional opportunity to join a thriving company where you can make a significant impact. If you have a proven track record in managing large, complex client accounts and are looking for a role that offers growth, challenge, and the chance to work with some of the biggest brands in the world, click “APPLY