Head of HR Operations

Morson are proud to be exclusively partnering with a business called Turning Point who are leading social enterprise, providing community based health and social care services in over 280 locations across England. Turning Point employ more than 5,000 colleagues across the UK and the work the carry out is spread across several specialist divisions, these include drug & alcohol addiction, mental health & well-being and learning disabilities. The work that Turning Point do changes peoples lives for the better and they are really proud of this. 

This role is based out of their Manchester City Centre office with hybrid working (2-3 days in the office per week). There will be some travel with this role to London, on average this is once per month.

As the Head of HR Operations, you will lead a sizeable HR team of c30 people. The teams are spread across HR admin, HRSS, ER, TA, Payroll & Reward. This role is part of the Senior Leadership Team and reports directly to the CEO (an ex HR Director) who has people & culture as the heart of the business operations.

Turning Point are looking for an experienced Head of HR / Head of HR Operations that can provide leadership to coach & guide the people teams. The business is embarking on some large transformation programmes and this role will lead on the people elements to this business change.  

Role Responsibilities:

Lead the People Operations function, supporting the team to deliver excellence in HR transactions that deliver a great candidate and colleague experience
Alongside peers in the People Leadership Team, develop and implement the People Strategy and ensure full alignment with the wider 5 year organisational strategy and enabling strategies
Support and improve the capability of our line managers with innovative but simple processes that enable individuals to take accountability for their people
Be a trusted advisor to the senior teams, advising across the broad HR agenda whilst being clear on the impact of legislation / regulatory and best practice changes on the organisation and embedding them in line with our organisational values
Lead on process improvement across the entire colleague life cycle ensuring that we make best use of technology to improve the way we work, including through the use of automation and AI 
Work with the team to enhance our processes across Shared Services / Payroll ensuring that our colleagues are at the heart of what we do and that processes are streamlined, effectively ensuring efficiency, productivity and optimisation of resource
Lead on people risk management and governance forums representing the people team
Manage the People Operations budget in-line with the needs of the business, ensuring that we get the best value and driving supplier relationships to do more with less
Support the recruitment team in attracting the best talent in the market, delivering a first-class candidate experience whilst reducing time to hire
Develop the Turning Point Employee Value Proposition in supporting the creation of a compelling colleague experience
Analyse and provide insight, through metrics and a suite of reports, supporting governance and assurance on all people matters
Develop our reward offer including benefits and compensation to ensure we can continue to attract and retain great colleagues

This role with Turning Point will provide you with a chance to work for an industry leading organisation that cares about it's people and values their contributions to the business the society. The salary & package for this role is competitive with Head of HR roles for this size of business (5,000+ people). For more details about this role, please contact Craig Saxby at Morson Group of a member of their HR recruitment team