Posted in: Customer Service/Call Centre in Solihull | Posted: |
Customer Service Professional
Do you have a passion for customer service?
Is putting your customers' needs at the heart of everything that you do?
Are you looking for a new and exciting role?
If so, this could be a fantastic opportunity for you.
Permanent Role
Hours: 38.75 hours per week. You'll need to be fully flexible between 8am and 8pm on Monday to Saturdays, and between 10am and 4pm on Sunday
Working pattern: Hybrid (2/3 day split) - the flexibility to work from home and learn from Colleagues in the office
£24,180pa + Bonus & Incentivised Performance Bonus
Proud to be a Top Employer 2024, our client is part of a global bank, providing simple and straightforward consumer finance solutions, working with many well-known retailers and brands, to help their customer finance their purchases responsibly.
As Customer Service Professional you will:
Be the first point of contact for customers via phone and email
Update internal systems
Ensure that interactions with customers provide the best experience possible
You'll need to empathise and engage with customers, building rapport and providing a solution to ensure that interactions with customers provide the best experience possible.
In return, our client will offer the successful Customer Service Professional:
28 days annual leave inclusive of bank holidays (plus an additional day every year up to 5 years of service)
Opportunity to buy additional annual leave
The opportunity to earn a monthly bonus
A range of benefits which you can choose from to suit your personal needs ranging from travel, gym discounts, restaurant cards to various health care products
Regular incentives and rewards
Continuous training and development
Apply now to hear more