Posted in: Customer Service/Call Centre in South East England | Posted: |
We are looking for a relationship builder who can manage clients accounts while delivering exceptional customer service.
The team work hard in a very fast paced industry to make sure that the customer is always happy with the delivered results. It is a fun and friendly team who work closely to ensure that the tasks are carried out thoroughly.
Office Hours 7am - 4pm
Broxbourne, 100% office based
Salary is based on experience, but will be between £27,000 to £30,000 per annum
On a day to day basis you will:
* Accept new orders from customers, sometimes using a portal
* Raise order on the system
* Constantly adding notes to the systems to ensure that all parties are kept up to date.
* Making sure the accounts department are aware of all invoicing requirements for each client
* Be the main point of contact for customers, by creating and nurturing long term relationships. You will resolve any issues that may arise to ensure customer satisfaction is achieved.
* Respond to all relevant emails deal with as soon as possible. Filing away after completion.
* Perform administrative duties for success of the department
We are looking for someone:
* Experienced in Account Management
* Used to a fast paced environment
* Able to problem solve
* Who keeps smiling in a crisis!
* With exceptional communication and relationship building skills.
Please apply today!
Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy
Only candidates who are shortlisted will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in