Sales Executive

JOB TITLE - Sales Executive

JOB TYPE - Permanent

LOCATION - London, SE11

SALARY - £30,000 - £35,000 per annum

HOURS - 40 hours per week

At Pimlico, our aim has always been to source London’s top trade professionals and corporate staff. We believe that we stay the best by recruiting the best, maintaining our reputation as London’s leading service company.

Since our inception in 1979, our story has been one of steady progress and year-over-year expansion. Today, our company is London’s largest independent servicing and maintenance company. Completing more than 10,000 jobs a year, with our multi-skilled, multi-trade teams of more than 200 workers, in and around the M25.

In 2021, Pimlico was acquired by Neighborly, the world’s largest franchisor of home service brands. The acquisition expands Neighborly to 29 brands across 19 service verticals and nearly 1,500 associates operating in nine countries, meaning we have opportunities to grow your career and skills and to develop at a pace that suits you.

REPORTS TO - Sales Manager

DIRECT REPORTS - None

KEY RELATIONSHIPS - Project Sales Manager Estimators Sales team Engineers

Working as part of the wider sales team, based in our office, and responsible for following up estimates, dealing with enquiries over the phone with engineers, and liaising with new customer sales opportunities, meeting both individual and team revenue targets and budgets.

Utilising your negotiation skills to identify sales opportunities, building relationships with Pimlico’s network of Engineers and acting as the main point of contact for all customers, ensuring a premium service. Ensuring the sales process is followed correctly and maintaining high levels of communication with all involved in projects from customers to engineers. This is a fast paced and busy environment, where working together to ensure targets are met is a core part of the role.

KEY RESPONSIBILITIES -

Following up on new enquiries for smaller works, from our engineers, and leads from our website and contact centre.

· Communicating and building rapport with Pimlico customers and engineers on a high-volume basis.

· Following up on engineers’ previous estimates and recommendations as required.

· Negotiating existing quotations with customers and helping to plan design where required.

· Liaising with Engineers and Project Sales Managers.

· Working with Project Sales Managers for estimate follow up if needed.

· Collating data onto Excel spreadsheets on forecasts and pipelines to report data back to management.

· Working to revenue targets and KPI’S – both individually and as a team.

· Ensuring all related administration, including systems, is managed and updated effectively.

· Ensuring invoices and payments are up to date.

This Role Profile provides an indication of the role’s key accountabilities and is not intended to cover the whole scope of the role.

EXPERIENCE -
- Familiar working to targets in a busy environment.
- Experienced in speaking to customers over the phone and able to manage challenging conversations.
- Experienced in creating estimates and quotes and working to revenue targets and KPI’s.
- Ability to manage projects at different stages.
- Experienced in managing high value accounts or customers.

SKILLS / KNOWLEDGE -
- Excellent negotiation skills and skilled in building rapport and working at pace.
- Excellent communication skills, both over the phone and through written communication along with the ability to organise and prioritise.
- Skilled in taking a structured approach.
- A drive to meet targets, using your own initiative but recognising the need for collaboration and team work

BEHAVIOURS -
Open & Clear Communication
Adaptable & Willing to Learn
Resilient
Team Player
Customer Focused
Organised
Self-Motivated & Hardworking

INCLUSIVITY STATEMENT -

The Pimlico Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We are determined to ensure that no applicant or employer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

(taken from the website, however we would recommend changing to - The Pimlico Group has a positive commitment to the promotion of Equal Opportunities for all employees and prospective employees. All applicants will be considered on their merits regardless of age, sex, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief or sexual orientation. If you require any reasonable adjustments, please do not hesitate to contact the recruitment Team)