Admin Officer

Travel Team Officer

We are looking for a Travel Team Officer to work with one of our public sector clients and assist in supporting the travel requirements for a worldwide IT rollout.
This is a hybrid working role with the expectancy to attend the office based in Milton Keynes 3 days a week and work from home 2 days
This an 6 month temporary position (with a possibility of extension) but one in which you would be able to gain valuable exposure/experience working within the Public Sector.
37 hours per week between 08:00am - 18:00pm Mon - Fri.
Pay rate £14.32 per hour

Key Responsibilities

Act as the point of contact between travelers, associated support functions and the travel provider to manage, support and arrange travel requests. Escalating as appropriate.
Ensure travel options meet customer requirements and are in line with the FCDO Services booking process and travel policy.
Evaluate travel routes and provide recommendations that show value for money and efficiencies where possible
Accurately maintain records within the team and databases including trip files, visa and passport data base.

Day-to-day management of own workload, prioritising work efficiently and effectively to ensure all deadlines are successfully met.
Follow agreed processes, flag irregularities and escalate issues
Continually ensure value for money, offering appropriate challenge to FCDO Services colleagues and third party suppliers where necessary.
Booking of travel using FCM ensuring duty of care to travelling staff

Skills and Experience Required

Planning and organising
Customer service
Administrative/secretariat
Financial management
Customer/supplier relationship management
Stakeholder management

Effective communication skills to be able to build relationships with a range of people at all levels of seniority, explain processes and ensure colleagues to adhere to them
Able to understand and follow processes and guidelines
Effective time management skills; able to plan and organise activities effectively and meet deadlines
High attention to detail and accuracy in record-keeping

Please note that successful applicants will need to pass a Higher Security check.

If you are interested in this position and you have the experience required, please apply online.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group