Posted in: Administrative and Support Services in South West England | Posted: |
Belmont Recruitment are currently looking for an experienced Administrator to work with an NHS Trust based in Exeter on a temporary basis. This is a full-time role working 37.5 hours per week (Mon – Fri). The successful candidate will be providing comprehensive administrative support to the Community Mental Health team within the Trust.
Main Duties:
* To use a variety of software packages including Microsoft Suit and bespoke packages relating to Trust informatics and patient records to produce correspondence and maintain records, spreadsheets and databases.
* To provide information to service users, showing empathy and acknowledging barriers to understanding.
* To document information in accordance with record keeping standards.
* Act as the first point of contact and the focal point of the service.
* To ensure that any information relating to safety of service users and others within the service is communicated effectively.
* Communicate with service users with regards to appointments and treatment.
* Working within a multi-disciplinary environment ensuring that communication with appropriate team members is effective and contemporary.
* Produce clear and accurate written correspondence e.g. letters, memos, report, audio recording of minutes and use of Trust Intranet and Internet as required.
* To provide effective communication with people who use our services, relatives and carers, visitors, staff and others.
* To manage both telephone and face to face contacts with distressed people who use our services in a supportive manner.
Essential Criteria:
* NVQ 3 in administration or equivalent level administrative knowledge and experience.
* GCSE English or equivalent.
* Strong IT skills in Microsoft Office Packages, i.e. Word, Excel, PowerPoint and Outlook.
* Working knowledge of a range of administrative procedures including diary management and arranging appointments.
* Previous experience of working within the NHS/Local Authority/Public Sector.
If this role is of interest to you, please apply with your updated CV