Posted in: Administrative and Support Services in South West England | Posted: |
Sales Office Administrator
Full-Time, Permanent
Swindon - Office based
£23,795 per annum
Do you have experience working in customer service or administration within an office environment? Are you a motivated individual with a positive attitude and the ability to work well under pressure? If so, this might be the role for you!
Our client is looking for a hardworking and dedicated Sales Office Administrator to join their team on a full-time permanent basis. The successful candidate will play a pivotal role in supporting their customer base, to ensure their expectations are managed and responded to in an effective and timely manner.
Responsibilities will include:
Accurately process sales orders
Determine the correct items for customer orders
Establish and maintain new accounts
Create and enhance customer relationships
Provide assistance to the Sales and External Sales teams
Ensure prompt and thorough resolution of all customer inquiries
Issue credits as and when needed
Reconcile the sales order log
Handle all customer orders, inquiries and complaints in the correct manner while managing customer expectations
Manage call handling and call forwarding dutiesSkills and experience:
Excellent working knowledge of Microsoft packages, including Word and Excel
Confidently able to communicate with a variety of stakeholders - Both internal and external
Great time management
Organised and able to operate well under pressure
Good eye for detail
Motivated to work independently
Able to prioritise tasks and work to tight deadlinesDesirable Skills:
Previous Account Management experience
Knowledge of SAPHours of work: Monday - Friday 8:30am to 5:00pm (40 hours per week).
CMD Recruitment acts as an employment agency for permanent recruitment and employment businesses for the supply of temporary workers.
CMD Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven't heard from a consultant within 5 working days, this, unfortunately, means that you have been unsuccessful. Please apply for future roles that we advertise