Client Services Executive

Headturner Search are exclusively representing a prestigious luxury brand renowned for its exquisite craftsmanship, timeless elegance, and unparalleled quality. With a rich heritage and a commitment to excellence they strive to exceed the expectations of their discerning clientele.
Position Overview:
We are seeking a creative and client centric individual to join the team as a dedicated client services executive. The successful candidate will be responsible for managing all inbound interest and fostering strong relationships with our industry partners to drive project completion and brand loyalty.
This role is ideally suited to someone with keen passion within certain sectors such as interior design, architecture and luxury properties.
Responsibilities:
* Cultivate and nurture relationships with key accounts, including luxury brands, interior designers and architects to amplify and expand brand presence.
* Act as the primary liaison for key accounts, addressing enquiries, resolving issues, and delivering exemplary customer service to ensure client satisfaction and loyalty.
* Demonstrate a profound understanding of the luxury brand, including their products, heritage, and ethos, effectively communicating the brand narrative to elevate the customer experience.
* Collaborate cross-functionally with internal teams, including marketing, projects, and operations, to align on strategies and objectives.
Due to the unique nature of this role we are open to a variety of skills and expertise within the above sectors and would welcome the opportunity to discuss specific skillsets of individuals with interest