Posted in: Telecommunications in South West England | Posted: |
Telesales Executive
Exeter
£23,690 Base - OTE - £35,000
Brief
Telesales Executive's needed for a well-known full fibre broadband provider based in Exeter who are looking to employ a number of experienced and well-rounded Telesales Executive that takes pride in their work!
The successful candidate must be energetic, positive with can do attitude - someone that is driven to hit targets and generate sales!
Benefits
Salary: £23,690 per annum
OTE - £35,000
4x Life Assurance
Income Protection
Salary Sacrifice Pension
30 days holiday plus statutory bank holidays
Enhanced Sick Leave
Enhanced Family Leave
Private Healthcare
Private Dental Care
Cycle 2 Work Scheme
Health Cash Plan
Shopping Discounts
Discounted Breakdown Cover
What the role entails:
Some of the main duties of the Telesales Executive will include:
You will be making outbound calls and must be comfortable speaking to potential or existing customers to let them know about our products and services and be friendly and approachable whilst you do this, answering any questions about our products and offers
When a customer decides to join us you will process their order and ensure all their details are captured correctly and ensure they have signed up for a package that best suits their needs
Working with your manager you will be monitoring your progress, identifying opportunities for improvement and working on your personal development
You will be working closely with the wider sales team to develop the new customer pipeline and ensure our customers are looked after seamlessly
As our product offers change you will work with your manager to ensure you know each product inside out so that you can always ensure you are knowledgeable for customers
Please note - This is a full time role (37.5 hours per week, 5 days a week) inclusive of Saturdays
What experience you need to be the successful Telesales Executive:
Have outbound sales experience
Have previous experience of working in a customer service, sales or telesales operation
Are experienced and focused on delivering great customer service
Are familiar with working with customer management systems along with Microsoft office
Are a good communicator and enjoy talking to and listening to customers, ensuring attention to detail with the ability to handle and overcome objections from customer
Self-motivated and have an optimistic solution orientated approach to work
A team player, able to work with multiple business functions to maximise customer experiences
Have excellent communication skills and are able to present ideas and information simply and effectively
Able to take feedback to ensure you optimise your opportunity for developmentThis really is a fantastic opportunity for a Telesales Executive to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out!
Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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