Posted in: Administrative and Support Services in Bath | Posted: |
Here at Elevate we are excited to be working in partnership with our client to appointment a Housing Management Worker. You’ll be working within a great team and working environment situated in Bath.
As a Housing Management Worker your role will consist of:
* Working as part of an outcome focused team that works effectively with vulnerable adults.
* Providing a welcoming and professional environment, answering general enquires, providing a safe environment for service users and ensuring that the safety of the building is always maintained.
* Assisting the delivery of the housing management service which includes monitoring, identifying and dealing with repairs and other housing related issues.
* Carrying out regular health and safety inspections, liaising effectively with the health and safety department and other appropriate teams.
* Liaise with service users to investigate and resolve any breach of occupancy conditions.
* Deal with complaints and occupancy issues as they arise, promptly reporting any concerns.
For this role they are looking to appoint a candidate who have:
* Experience in providing support services
* Have a greater understanding of the needs of vulnerable adults
* Excellent customer service skills, with relevant experience in a customer focused role.
* Experienced in dealing with unpredicted situations respectfully, ability to adapt practice working with people from all backgrounds.
* Ability to transfer the company’s core values when working with residents