Posted in: Customer Service/Call Centre in Bristol | Posted: |
Search are exclusively working with a business based just outside Bristol who are looking to add a Customer Support Specialist to their team to keep up with demand.
As a member of the Customer Support team you will be responsible for thousands of customer and supporting them through their lifecyle.
This role is office based and offering a competitive salary of £25,000 - £26,000 dependent on experience.
Duties:
Support customers through the year with updates and touch points where you need to update their paperwork
Ensure the email inbox is managed and customers and clients are replied to within a timely manner
Dealing with all after sales queries
Be the middle person between the customer and client and look to resolve queries on both sidesExperience required:
Phone based experience preferably within a call centre environment
Experience in working within a paceful role
Previous administrative experience
IT literate
Experience working with a system to updates not and the status of customer accounts
Excellent communicator written and verballyIf this sounds like the next role for you, apply now!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age