Posted in: Engineering in United Kingdom | Posted: |
Desktop Support Engineer
Salary: £28,000 + company benefits
Location: Avonmouth, Bristol
Duties and responsibilities:
1st line resolution of user reported issues
Troubleshooting Windows operating system, and application issues
Configure and deploy laptop and Apple Mobile devices
Basic MDM administration of Apple Devices
Supporting deployment and update of software
Troubleshoot hardware and software faults
Install and configure new end user devices to company standards
Good customer facing skills and ability to prioritise your workload are also key aspects of the role.Desired skills and experience:
Experience and/or Qualifications in an IT support role
Experience with Windows 10 and Apple iPhone iOS/iPadOS
Experience with MS O365 Packages
Experience with Active Directory and group policies
Ability to maintain a high degree of customer service for all support queries
Proactive approach, ability to prioritise and manage own workload
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