Posted in: Retail in Bristol | Posted: |
The Customer Support role is a crucial position within the business, primarily focused on providing exceptional service and support to the clients and customers. The role involves direct interaction with customers, problem-solving, and ensuring customer satisfaction.
Client Details
Our client is a large-scale enterprise in the retail industry, with a team of over 1,000 employees. Specialising in air conditioning products, they have a strong market presence globally turning over £5 Billion a year. They have 6 offices in the UK, this role will be based out of there Bradley Stoke office in Bristol.
Description
Provide excellent customer service and support
Handle customer inquiries and complaints
Assist with product information and advice
Resolve issues promptly and professionally
Coordinate with other departments for customer service delivery
Maintain customer records and databases
Participate in team meetings and training
Adhere to company policies and protocolsProfile
A successful Customer Support should have:
Relevant educational qualifications
Experience in customer service or sales role
Excellent communication and problem-solving skills
Ability to work in a team and independently
Knowledge of customer service principles and practices
Proficiency in relevant computer applicationsJob Offer
£29,000 - £33,000 Salary equivalent
Potential for flexible working arrangements
A positive and professional company culture
Location: Bradley Stoke, BristolIf you are passionate about customer service and enjoy working in a team, then this Customer Support role in Bristol could be the ideal fit for you
