Posted in: Telemarketing/Telesales in Plymouth | Posted: |
We are looking for a positive individual with a sales focus. Previous experience within the industry would be beneficial, however not a necessity.
A self-motivated individual with a bubbly personality working within the main sales and logistics office.
Provide internal sales and sales support from external BDM’s. Help maintain the smooth operation of the Saltash office; the role will include, but not be limited to:
* Incoming and outgoing customer sales and operations calls.
* Sending out of customer quotes.
* Liaising with external BDM’s regarding their customer area and strategy.
* Help build sales routes for external BDM’s through planning software.
* Handling customer queries and logistics.
* Checking customer quantities and upselling of accessories.
* Building and maintaining customer relations.
* Managing customer expectations.
* Organise full load haulage
* Utilize the CRM database to:
* Key on sales orders accurately.
* Produce associated sales and haulier paperwork.
* Charge the customer the agreed pricing.
Invoice queries – With the assistance of the internal BDM manager
* Answering, investigation and solving customer invoicing queries.
Working closely with an external sales team member, to act as a “Buddy.”
* Research and prospect sales leads through planning software (Barbour) to feed to your buddy.
* Sending out and chasing up customer quotes as requested by buddy.
* Keep all notes on customer activity via CRM for associated buddy