Posted in: Human Resources/Recruitment in Swansea | Posted: |
Recruitment Manager (Service Manager)
Smart Workforce Solutions
Swansea | Permanent
£43,600 P/A Package including Benefits
Are you a driven leader with a commitment to delivering outstanding service to clients in the industrial sector? Smart Workforce Solutions is seeking a dedicated Service-Led Branch / Recruitment Manager to lead our established team in Swansea.
Role Overview:
As the Branch Manager/ Service Recruitment Manager, you will take charge of our well-established branch of friendly Recruiters. You will lead and manage all aspects of branch operations, ensuring exceptional service delivery to our clients in the industrial labour market with a strong focus on client management, recruitment, P&L, team leadership, and operational excellence.
Key Responsibilities:
* Lead and motivate a team of recruiters to achieve their full potential.
* Work with Sales & Marketing to develop and implement strategies to drive growth and client retention.
* Take ownership of a P&L, ensuring profitability targets are met and exceeded.
* Cultivate relationships with key clients and stakeholders in the industrial market.
* Provide leadership and guidance to ensure the branch operates efficiently and effectively.
* Work with Recruitment Director to create succession plan for the team
* Carry out market insight analysis to support client communications and recruitment
* Candidate management; Flexible workforce management, Performance management
* Support the Sales teams with new business opportunities and provide a healthy pipeline of leads and market knowledge
* Maximise growth through existing and lapsed business
* Drive and manage retention of existing client base
* Participate in finalising relevant new business deals
Skills & Experience Required:
* Expertise in client retention and operational management.
* Previous experience managing within a recruitment business, with a successful operational billing background.
* Proven ability to develop and manage recruiters
Why Join Us:
* Base Salary- £40,000 P/A
* Car Allowance- £3600 P/A
* Opportunity to lead an established branch and drive its success in the industrial market.
* Competitive bonus from day one
* Medical Cash Plan – Including Health Screening, dental cover, chiropractor and much more
* Discount off wellbeing and alternative therapies & treatments
* Optical Cover
* Life Assurance
* Company Award Events- held at a surprise location each year!
* High Street Rewards, Vouchers and Cashback
* 33 Days Annual Leave- Length of service scheme-Earn extra days annual leave for length of service/ awards & recognition- Spring Ball 2024!
* Accredited training courses
* 24 Hour Counselling, Advice line & CBT
* Corporate Charity Days off- paid time to help your local charity
* Supportive and collaborative team environment.
If you are a motivated people manager with a passion for the recruitment industry and a desire to provide outstanding service, we want to hear from you.
Apply now to join our team as a Service Manager and take the next step in your career