Posted in: Customer Service/Call Centre in West Midlands | Posted: |
Our client is looking for a Customer advisor/ Renewals advisor
Based in Rugby
Monday - Friday / 9am - 6pm and 10am to 7pm
£23,800 pa plus bonus (OTE between £25-28k)
We are recruiting for a thriving organisation that has been established for over 20 years. In the heart of Rugby, this company can offer you a stable career in a busy but supportive environment.
Our client does not require specific sales experience - however, you will need to have excellent customer service skills with an energetic clear telephone manner..
Working in a team of 20+, it is a fast-paced environment in which you will be ensuring the customer finds the policy that is the best fit and building a rapport with your client.
Your day-to-day activities include:
* Renewing insurance products and additional products
* Selecting the appropriate policy for customer
* Using a bespoke database and CRM
* Arranging payments on the phone, via bacs or direct debit
The ideal candidate:
* High level of personal organisation
* Self motivation to achieve (and exceed) monthly targets
* Ability to work in a high energy, fast-paced environment
* Exceptional telephone manner and communication style
* Computer literate
* Excellent time keeping
* Ability to follow a call script
Benefits of working for this organisation:
* Matched pension
* Subsidised BUPA
* Free parking
* Subsidised gym membership at Nuffield Health
Interested?
Please apply below or call (phone number removed) for an informal chat.
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