Reception and Events Assistant

We are currently looking to recruit an experienced Reception and Events Assistant for our fast expanding Client based in Birmingham.

The main purpose of the role is to deliver an excellent customer service experience. You will meet and greet customers face to face as well as dealing with all aspects of enquiries and call handling.

To be considered for the Receptionist role, you’ll require the following essentials:

Excellent communication skills written and verbal
Similar experience within a Receptionist role ideally within a hospitality/professional environment
A team player with exceptional customer service skills and willing to go the extra mile
Work well under pressure and the ability to work to strict deadlines
General computer skills (Outlook, Excel, Word) Mitel is advantageous
Be flexible working shift patterns
Provide excellent customer service skills and willing to go the extra mile
Reporting to the Office Manager, you’ll be working in a busy environment therefore must be able to multitask and show strong communication and interpersonal skills. Due to the nature of the role, a food hygiene or hospitality qualification would be desirable but not essential.

Reporting to the Office Manager, you’ll be:

Ensuring the reception areas are clean, tidy and staffed at all times
Liaising with visitors face to face
Operating the switchboard and transferring of calls or taking massages
Diary management of meeting rooms
Assist Marketing team with events
Complete daily and monthly checklists and audits and adhere to the procedures for Client Service
Handling of stock and ensuring stock is ordered when required
Setting up and monitoring meeting rooms
Handling all queries or complaints in a timely manner
Ensure that all areas are to a high standard of cleanliness and match hygiene regulations
Completing food hygiene and health and safety training
Willing to undertake First Aid and Fire Marshall duties
Salary & Working Hours

£12.08 per hour 
Monday – Friday between 7.30am – 6.00pm
Full time 37.5 hours per week
Development and learning options
Pension
Cycle to work
Perks at work
Retail discount
Access to online academy and free course
Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an employment business in relation to this vacancy.

See our website for more details and jobs available