Posted in: Administrative and Support Services in Birmingham | Posted: |
A great opportunity to work for an engineering company who need an office based Sales Order Processer!!!!
Someone who can manage various office based tasks and potentially progress to team leader.
Key Responsibilities are:
Downloading customer orders and preparing paperwork ready for processing
Reviewing customer orders to evaluate pricing/costing
Processing customer orders accurately in line with agreed targets and timescales, updating internal computer systems
Keeping customers updated with the progress of their order
Dealing with customer queries from different channels, including telephone and email
Coordinate with other team members to maximise all potential sales opportunities
Facilitating sales transactions by advising customers with solutions to technical queries that best meet their needs and encouraging purchases
Assisting and advising customers with solutions to technical queriesKey Responsibilities:
Producing labels, delivery notes and all relevant paperwork using Sage for all goods dispatched each day (including recording all correct weights and dimensions on paperwork)
Booking couriers for collection and delivery using relevant customer portals/software systems
Collating all customs documentation and information for overseas delivery where applicable
Liaising with customers to resolve any issues around late deliveries or any redirected deliveries that may be required
Processing customer samples, logging information and liaising with customers on deliveryCandidate Specification:
Excellent organisational skills with a flexible, problem-solving approach
High levels of accuracy and attention to detail
Excellent communication skills
Good people and collaboration skills
Self-confidence and an eagerness to learnExperience:
Ideally, one years' experience in sales administration
Proficient in the use of Microsoft packages: Excel, Word, Outlook, and preferably an understanding of Sage software.Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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