Posted in: Administrative and Support Services in Solihull | Posted: |
SF Recruitment are working with a business based in Solihull who are looking for a Part Time Receptionist to join the team
Permanent
Monday, Tuesday, Thursday and Friday: 8am - 1.30pm.
£22,300 Pro Rata + Free Lunch + BUPA Healthcare + Pension
Job Summary
This is an exciting opportunity to join our Reception team at a dynamic, friendly, family-run, world-class company at our £30m state of the art HQ in Solihull. We are looking for a friendly, professional, customer service focused individual to support the business and reception team as a front of house representative.
Key Responsibilities
- Greeting staff and visitors in a warm and friendly manner
- Acting as the professional face and front-line support/liaison to all visitors to the company
- Answering/transferring calls on a busy switchboard
- Providing excellent customer service and signposting callers to the various companies within the group
- Maintaining front of house facilities to a high standard
- Managing and processing all courier and special post requests
- Incoming and outgoing post duties
- Registering visitors and contractors on the visitor registration system
- Support system for reception team and all departments within the group
- Provide cover for sickness and holidays
Minimum Requirements
- Previous experience of front of house role essential - 5 years experience preferred
- Previous experience of working on a busy switchboard
- Excellent communication skills
- Experience of managing customer queries and enquiries through to resolution
- Flexibility to cover for other receptionists for holiday and sickness absence, sometimes at short notice
- Excellent team player with recent experience of working within a team
Qualities/Skills Required
- Friendly and polite, with a formal and discreet approach
- Smart and professional appearance
- Confidence and experience in dealing with difficult customers
- Willingness to go above and beyond with a 'can-do' attitude
- Willingness to undertake training from team members and Reception team leader on an ongoing basis
- Comfortable with using MS Outlook and MS packages
- Demonstrate Company Values of Respect, Commitment, Integrity and Togetherness