Posted in: Social Services/Mental Health in Stoke-on-Trent | Posted: |
Homelessness Service Co-ordinator
£24,700 a year
Stoke-on-Trent
Permanent, Full Time
We’re looking for a Service Coordinator to deliver high quality housing and support to customers who have complex needs and experience multiple disadvantage. You’ll coordinate customer access to a wide range of services and lead on the design and delivery of a service coordination plan.
This role is a mixture of working out in the community with customers, at our Stoke office and from home.
Job requirements
- Work with customers to identify their support needs and address any wider issues associated with homelessness. You’ll provide support either in their current home or help them to secure a home of their own.
- Empower customers to regain independence and help them understand what it takes to manage their own tenancy.
- Build and maintain positive relationships with other Concrete services and external partners to increase the level of support available to customers. This includes attending regular internal and multiagency meetings.
- Make sure all information is recorded, collated, updated and saved securely to meet contract, service and organisation requirements and standards.
- Work closely with the Support Team Leader to promote Concrete’s services, build positive relationships with the local community and help monitor and evaluate the service.
What we’re looking for
- Someone educated to GCSE Level or with a good level of maths and English.
- Someone with experience of supporting adults with complex needs such as substance misuse, homelessness and mental health, or transferable skills you can bring to the role.
- Great communication, problem-solving, organisational and time-management skills.
- Someone with a genuine understanding and compassion for people without a home, who won’t judge but instead will empower customers and give them a voice.
- Someone with a full UK driving license who is able to use their own vehicle for work purposes.
- DBS check.
Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now!
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