Manager, Strategic Alignment and Communication

Job Description
McDonald’s is taking our business beyond the walls of restaurants - revolutionizing how we connect with our customers. We are providing customers with enticing digital solutions on the scale of industry leading retailers like Amazon and eBay. Technology is critical to McDonald’s Accelerating the Arches growth plan, and now, more than ever, it is at the core of running great restaurants and serving our customers.
The Strategic Alignment & Communication Manager is part of the US Technology Team. Simply put, this role is responsible for developing and implementing strategic and robust communication agendas across the US Technology organization and with our owner/operator partners; This role will be the communication expert on some of our highest technology priorities, a strategic advisor to our US Technology leadership team and cornerstone to the overall health and operations of the department!
Primary Duties:
Partners with technical project teams and cross-functional business partners to lead the development and execution of comprehensive communication and stakeholder engagement strategies, enabling the successful development and deployment of our most impactful technology initiatives.
Advises, aligns and influences team members on effective communications strategy, key areas of focus and desired impact (identify advocates and change agents, gaps, potential barriers, communication planning, measurement strategy, presentation materials, etc.).
Strategically counsel the US Technology leadership team and responsible for the execution on organizational health, team engagement and talent development opportunities across the department. Including leading an annual employee engagement calendar and implementing activities to improve team engagement, managing the execution and action planning against employee pulse surveys, and ensuring department adherence to HR performance management practices.
In partnership with the broader US Technology Strategic Alignment & Communications Team, supports the orchestration and engagement with US Technology’s key business partners – notably our US owner/operators – to activate our strategic narrative and change agenda.
Innovative ways and procedures surrounding the Technology communications (seeking efficiencies, new insights and ultimately, effectiveness) and identifies and applies new, creative ways to reach and engage external audiences through content and other new online and offline approaches.
Develops and maintains relationships with critical partners across the U.S. business, including owner/operators, field & national technology teams and communications to foster alignment and elevation of the US Technology narrative.