File Clerk

Job Description
Location: Indianapolis office
Schedule: Full-time, Monday through Friday, 9:00 am – 5:00 pm
Position Summary:
The File Clerk is responsible for following a filing system and organizing records, such as letters, legal documents, case files, correspondence, invoices, and memoranda according to that system. They locate and retrieve requested files, as well as prepare legal document indices, file folders and labels. They are responsible for opening, closing and keeping files up to date. In addition to filing, the file clerk may perform other clerical duties, such as handle incoming phone calls, handling mail, faxing, using a copy machine, transcription and maintaining a calendar.
Essential Job Functions:
Answer incoming calls and direct calls quickly and accurately, conveying appropriate information to the receiver and ensuring the caller has positive experience.
Process mail, scan documents, and save to files.  Make sure filing for every attorney is completed and up to date.
Keeps cases organized by establishing and organizing files, monitoring calendars, meeting deadlines, documenting actions, inputting information into file database and case management software.
Prepare status emails and correspondence.
Prepare subpoenas.
Open and close files.
Maintain records attendant to court proceedings.
Save emails in Perfect Law document management software for attorneys.
Maintain daily calendar and computer files.
Ensure tasks are completed timely and properly documented.
Other related duties as assigned.
Education, Skills, and Qualifications:
High school diploma or GED (or equivalent) required, associate or bachelor’s degree a plus.
0-2 years of experience supporting a legal office or working in the legal industry preferred.
Proven history of excellent customer/client service.
Working knowledge of court rules and procedures preferred.
Microsoft Word and Excel experience required, PowerPoint experience a plus.
Transcription experience is a plus.
Outstanding organizational, interpersonal, and administrative skills.
Excellent attention to detail with the ability to multi-task.
Excellent communication and proofreading skills.
Must be self-motivated and able to meet deadlines under pressure.
Must have the ability to work as part of a team, as well as to work independently.
Organization, Planning, Attention to Detail, and Dependability.
Firm and Client Confidentiality required.