Manager, Sales Compensation – Line of Business

Job Description
POSITION OVERVIEW
Reporting to the Senior Manager, Sales Compensation, the Manager, Sales Compensation will own the sales compensation plan administration for two or more lines of business. This role will have one or more direct reports. This role is responsible for leading the implementation of plans into Xactly, new hire plan onboarding, commission calculations, policy governance, escalation resolution, and sales leader and field support.
RESPONSIBILITIES
Lead a high performing team of one or more sales compensation analysts by providing direction, prioritization of tasks, and ensuring accuracy and timeliness of workflows and commission payments.
Support the field and other departments, such as sales and finance, by responding to inquiries, resolving disputes, and supporting the exception review process.
Manage the onboarding training experience for new hires related to their plan, calculator, and any other pertinent detail.
Manage the incentive compensation plan implementation in Xactly including UAT (test scripts, logging defects, etc.).
Ensure monthly, quarterly, and yearly plan calculations are accurate, comply with plans, communicated properly, and completed in a timely manner for payroll submission.
Resolve escalated issues and questions concerning incentive plan design, measures, and policies.
Support the development and implementation of administrative Compensation Policies working with Finance, Legal, HR, Sales Operations and Sales and Client Services Management.
Assist in the SOX processes and ensure audits are complete and reviewed.
Provide ongoing standard and ad-hoc reports to assist analysis of historical, current, and prospective sales commission activity.
Function as an administrative SME to the Director of Sales Compensation, Design & Analytics, and key team leaders in the design of compensation plans, providing input on system functionality, implementation process, and overall implementation timeline.
Own the process improvement and automation roadmap for supported line(s) of business.
Support the integration of sales programs, following M&A activities.
Collaborate with the Manager of Sales Compensation Operations to identify areas for improvement regarding participant, payment, and policy management.
QUALIFICATIONS
BA/BS in quantitative major (finance, business, mathematics, statistics) preferred.
5-7+ years of sales compensation experience required.
Skilled and enthusiastic about leading a high performing team – supporting your team’s growth is core to your management style.
Possess strong analytical chops, a problem-solving mindset, and exceptional project management skills.
Experience in large, complex organizations with more than one revenue channel or sales division.
Challenges the status quo - always looking for ways to improve process or design effectiveness.
Ability to communicate effectively with internal and external customers of all levels.
Ability to manage programs and processes globally.
Experience identifying areas for process improvement and execution.
Strong ability to analyze a situation, evaluate options, and solve problems.
Advanced time management skills including ability to oversee multiple projects with aggressive deadlines.
Advanced Microsoft Excel skills including use of PowerPoint, Excel, advanced formulas, and scenario analysis.
Working knowledge of Xactly with the ability to optimize its use internally and externally to the sales incentive team.