Posted in: Executive Management in Montana | Posted: |
Job Description
Essential Functions
Direct and dedicated management of larger accounts
Owns daily client communications and directs staff and other functional departments
Supervises project briefs and writes creative briefs
Works with Strategy & Analytics to help set strategic vision for the account
Responsible for generation of SOWs and estimates as well as invoices and payment coordination
Develop and manage client relationships
Participate in client’s marketing planning process
Ensure service levels and tactics are keeping with strategic goals and that service levels are met
Communicate reports, results, and proposals to client
Formulate account specific service tactics, utilizing team orientation
Manage the team’s account service effort and increase efficiency of programs
Owns the data processing process, including directing the internal production data teams as to specific campaign requirements
Build team dynamic and chemistry across the day-to-day associates
Team management including reviewing utilization rates, participating in the hiring and recruiting process, and developing employees for career progression
Lead development of new creative; work with Creative department and ensure that creative is on target with existing plan
Client leadership
Selects, develops, and evaluates personnel ensuring efficient operation of the function
Manages career paths by coaching and mentoring direct reports
Holds associates accountable for their work by setting expectations, achieving commitments, providing feedback, and evaluating effectiveness
Provide technical leadership in the organization
Provides direction to individual contributors
Knowledge & Skills
Excellent understanding of the creative development process
Extremely organized with a tremendous recall for day-to-day activities
Excellent project management skills
Excellent conceptual thinking
Excellent communication skills, must communicate across internal teams and with clients
Strong understanding of direct marketing
Proven record of building long-term relationships
Excellent strategic thinker
Excellent workflow management
Expert knowledge of methodologies and digital technologies
Able to coordinate projects across functional teams
Able to communicate effectively, upwards and downwards within the organizational structure
Able to solve complex problems and issues
Able to recognize and manage new business opportunities
Experience
Minimum of 10 years’ experience in a related field
Significant leadership experience required
Education
Associate’s or Bachelor’s degree preferred