Posted in: Executive Management in Ohio | Posted: |
Job Description
Assists management in addressing the administrative needs and provide supervision day to day operations of the project
Oversees the activities of the center and functional areas
Manages employees and existing personnel in accordance with company and contract requirements ensuring compliance with Center / Equus policies and procedures
Compiles and analyzes information from a variety of sources to assist in the preparation of reports
Compares performance data to contract and/or state goals on a weekly basis
Facilitates staff training
Responsible for interacting and responding to inquiries by Funding Source and or Equus as required
Conducts training and needs assessment as well as monthly meetings that involve all staff
Provides leadership in developing and implementing solutions for various challenges
Responsible for ensuring timely submissions of required reports from all departments and timely submission of reports to Funding Source, Equus or immediate supervisor as required
Interprets and applies regulations and policies and ensures consistency
Greeting clients and managing the reception area, client outreach, and appointment scheduling, manage client information in the database and see each client through to completion.
Assist with new participant orientations and assembling all necessary informational materials or packets.
Respond to business phones including directing callers to appropriate staff, responding to voicemail messages within 24 hours of receipt, scheduling client appointments and reaching out to clients who fail to report for appointments.
Seek out process improvements to improve the company
Manage and direct office communications
Other duties as assigned