Corporate Training Manager

DSI, a premier Dallas-based sales enablement and custom business solutions company, founded in 1984 and family-owned and run, has an immediate career opportunity for a Corporate Training Manager. This position will be responsible for leading our organizational training and employee development efforts. In this role, you will be responsible for devising and implementing a comprehensive training strategy that aligns with our business objectives. Your primary focus will be new employee orientation, identifying training needs, designing relevant programs/courses/modules, and assessing impact.
As Corporate Training Manager, you will collaborate with the Senior Director of Training across all enterprise divisions and departments to ensure employees receive the necessary training to excel in their roles and contribute to the overall success of the company. Successful candidates for this position should have a strong background in technical/soft skill training and learning and development in a corporate environment.
Responsibilities
Develop and implement an overall training and development plan that addresses the needs and expectations of the organization
Design, develop, and implement the New Employee Orientation program
Implement professional development and soft skills training programs as needed
Create an appropriate curriculum to meet the needs of the training plan, facilitating strategic training based on the organization’s goals
Provide oversight for the creation of online course development for the Learning Management System.
Monitor and evaluate the training program’s effectiveness, success, and ROI periodically and provide reporting on progress
Identify and provide opportunities for enhancing skills and ongoing professional development
Select and manage resources, including working with both internal employees and training vendors to develop and deliver training
Drive brand values and philosophy through all training and development activities
Maintain a keen understanding of training trends, developments, and best practices
Create and foster a culture of continuous learning and development
Provide general oversight and direct supervision to the instructional designer and LMS administrator
Provide support to Sr. Director of Training for general training operation, and other duties as assigned
Requirements
A minimum of 5 years of proven work experience as a Training/Employee Development Manager
Experience with hard skill, soft skill, and professional development training
Track record in designing and executing successful training programs
Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, gamification, workshops, simulations, etc.)
Proficiency in many forms of audience-driven content creation, design, and delivery.
Excellent communication and leadership skills
Ability to plan, multi-task and manage time effectively
Strong writing and record-keeping ability for reports and training manuals
Proficiency in Learning Management Systems
Clear, dynamic, & precise communication skills to all levels of employees, from entry-level agents to leadership, both inside and outside of our organization
Microsoft Office Suite (PowerPoint, Excel, Word, Outlook); strong computer proficiency, web conferencing (ex. MS Teams, Zoom, etc.), and A/V setup and troubleshooting skills
Extraordinary attention to detail in content creation and language nuance is required
Ability to manage multiple deadlines for all partners, internal and external
Preferred:
Bachelor’s degree from an accredited institution in a related field (instructional design, educational technology, Communications, etc.)
Other Basic Requirements:
Neat, professional appearance and outgoing demeanor
Must have a dependable vehicle with valid vehicle insurance
Good driving record and valid driver’s license
Some overnight travel may be required – An average of up to 20% annually
Benefits
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!
401k Plan with employer matching
Paid vacation, personal/sick days, and bereavement time
DSI Bucks: Employee Profit-Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities: We prefer to promote from within!