Guest Service Agent/Front Desk

Empresa: SOFITEL
Tipo de empleo: A tiempo completo

Job Description
$500 Bonus after successful 90 days
Don't miss out on this opportunity!
First impressions are lasting impressions!
We are seeking qualified, service-minded ambassadors for the Front Desk Agent position.
Guest Service Agent/Front Desk
What’s in it for you:
Unlimited career development opportunities, both nationally and internationally.   The sky is your limit!
Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential
Give back through our Corporate Social Responsibility activities and local community based philanthropy.
What you will be doing:
Welcome all guests in a luxury environment, completing both check-in and checkout procedures and creating a warm farewell to the departing guests.
Handling incoming phone calls to the hotel including In-house guest requests.
Enrolling guests in our ALL Accor frequent guest program.
Handling all guest inquiries and requests, as well as providing hand-tailored experiences to ensure a memorable stay.
Candidate should be able to deliver luxury service, be efficient, empowered and cordial.
Responsible for a cash bank and following all cash handling procedures.
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.