Content and Communications Executive

HomeLet are looking for a new Content and Communications Executive. The ideal candidate is someone who is customer centric and results orientated.
We are a market leading, growing company within the tenant referencing arena, seeking a Content and Communications Executive to be an integral part of a fast paced marketing team.

Purpose of the Role:

The executive will be required to deliver market-leading B2B and B2C communications and content across both on and offline channels including writing press releases.

The role requires you to work across different brands and you must therefore be confident in moving between tone of voice, adapting content to the audience and working with different stakeholders to achieve results.

As the Marketing Communications Executive you will be tasked with writing great copy and delivering an effective content strategy aligned with the key objectives of the business. You will ensure brand consistency, utilise content management systems and develop a highly effective comms calendar. You will also raise the profile of the brand by forming great relationships with stakeholder and will work with the team to optimise the performance of digital content.
You will be a strong communicator with meticulous attention to detail and excellent understanding of analysis. You will research, develop and write content for print and digital platforms, measuring its impact and constantly striving to continuously improve results.

In order to be suitable for this role, you must have proven experience creating great content and have a solid track record of delivering successful communication plans. Previous experience in B2B and B2C communications and content within Insurance, property or financial services sector would be advantageous to your application but is not essential. In this exciting role you will work with the team to ensure the smooth deployment of content to online channels and assist with launching new products and features.
This is a hand’s on busy role which will require lots of enthusiasm, the ability to multi-task as well as someone who can hit the ground running. You will be working with several teams and will need to be able to adapt to changing priorities to deliver a great marketing service.

Key responsibilities:

Ability to multitask on projects with effective organisation and management of own time to ensure all copy is delivered to scope and on time
Provide social media content for multiple brands across multiple channels which supports the wider strategy
Provide compelling and creative copy content across a wide variety of mediums – email, blogs, social, adverts, presentations; in line with the brands tone of voice
Must have up to date knowledge of aspects/ latest industry trends including, tone of voice, social media interaction, writing white paper copy, blog management, writing press releases etc.
Support and grow relationships with each segment through excellent customer service and develop a full understanding of each stakeholder to be able to provide robust copy fit for purpose
Ensure all communications projects’ audit trail is followed for all work including compliance sign off processes
Have a sound up-to-date knowledge of on and offline copywriting techniques
Be a creative thinker and problem solver
Meticulous and strong attention to detail
Proofing / QA of all marketing and communications work
Work with the Head of Marketing to deliver the marketing plan in line with pre-agreed budgets.
Creative input into the design process, liaising with external design agencies to ensure the production of high quality, differentiated and brand compliant campaigns and collateral
Qualifications & Experience:

Minimum three years content/ communications experience
Experience in implementing and working with technology such as Social Pilot, Hootsuite, CMS, Mailchimp, Redeye, Hubspot
Proven experience as a copywriter or related role
Knowledge of online content strategy and creation
Excellent writing, editing and proofreading skills
Experience of working with a variety of CMS and CRM systems
Planning and time management
Proven knowledge and experience within social media campaigns
Creating, preparing, proofing and checking print ready and online copy
A creative thinker with a passion for all things digital
Excellent project management skills with the ability to work on multiple projects at once whilst remaining calm under pressure
Further information

As well as a competitive salary we offer the following benefits -

Competitive holiday allowance with the annual option to buy additional days
Death in Service benefit of x4 salary
Company pension scheme
Enhanced maternity and paternity leave packages
A flexible benefits package which allows you to add additional benefits to your overall package
Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
Referral schemes
We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
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