پست شده در: امور مالی در برایتون و هوه | آخرین بروزرسانی: |
As a Customer Service Administrator, your main role will be to provide top-notch Customer Service while ensuring streamlined operations within the department.
Client Details
Our client is a reputable entity within the insurance industry. Located in Brighton, they pride themselves on providing exceptional solutions to a wide range of clients. With a firm commitment to integrity and excellence, they strive to exceed industry standards and client expectations.
Description
Key Responsibilities for a Customer Service Administrator
Providing exceptional customer service.
Managing multiple client accounts in the industry.
Coordinating with other team members to ensure efficient operations.
Addressing client queries and concerns promptly and professionally.
Ensuring all client needs are met effectively.
Implementing strategies to enhance client satisfaction.
Monitoring and reporting on the performance of client accounts.
Staying abreast with industry trends and regulations.Profile
A successful Customer Service Administrator should have:
A solid understanding of the insurance industry.
Proven experience in client service and account management.
Outstanding communication and interpersonal skills.
Strong problem-solving abilities.
Ability to work effectively as a team leader.
High level of professionalism and ethical standards.
Proficiency in relevant software applications.Job Offer
A competitive salary package in the range of £25,200 - £30,000 per annum.
A supportive and collaborative work environment.
Opportunities for professional growth and development.
Being part of a reputable company in the insurance industry