Lähetetty: Asiakaspalvelu/Puhelinkeskus in Lontoo | Lähetetty: |
My client is a well known name within the office/ commercial furniture market.
Duties and Responsibilities:
Raising quotations for clients
Requesting quotations and pricing from suppliers
Putting together cost plans
Handling customer requests
Raising Purchase Orders
Chasing Order acknowledgements/outbound quality feedback calls
Maintaining good customer relations
Answering customer's telephone queries
Producing Furniture Presentation documents
Logistical planning
Filling of project files
Profile
• Numerate with good working knowledge of Excel / Powerpoint / Word
• Understanding numeric data
• Being proactive and flexible
• Meeting deadlines
• Highly organised
• Courteous and professional
• Confident
• Attention to detail
• Experience working in a fast-paced environment
• Excellent communication and time-management skills
• The ability to handle multiple projects and priorities
• Excellent Telephone skills
Experience
* Working in a busy and varied environment with exposure to pressurised sales support
* Exposure to sales support databases
* Experience of the furniture industry essential
* Experience with communication with all levels of people, including clients and suppliers
* Intermediate Microsoft Office Skills including Excel, Outlook, Word and PowerPoint.
* Must have the capability to learn and master new order management systems
* Experience in Sales Support within the interior sector is desirable
Benefits
25 Days holiday + Bank Holidays
Private Health single Membership
Retail Discount Scheme
Death in Service
Employee Assistance Programme
Company Pension