Sales Aftercare Officer

Sales Aftercare Officer
Location: Hybrid, Didsbury, Manchester
Salary: £29,286 - £32,216 per annum
Full time / 35 hours per week

Welcome to Gecko Homes, an integral part of the Southway Housing Trust family. Located in the heart of Didsbury in Manchester, we are committed to selling, renting, and managing homes across South Manchester and Cheshire East. We are dedicated to building communities our homeowners and tenants proudly call home.

At Gecko, our team's commitment to our customers is at the heart of our success. We are friendly and approachable, and every team member is passionate about delivering exceptional service to new and existing customers. As part of our team, you will work alongside like-minded individuals who are dedicated to creating a positive experience for our customers. Whether that is a new enquiry about one of our homes or an existing customer who needs some support once they have moved in, we are always on hand to help.

Joining us means being part of a local Housing Trust that is as committed to its employees' growth as it is to serving the community. At Gecko, you will grow your career in a setting that rewards dedication, supports ambition, and champions the collective effort of our team to make a difference.

The Sales Aftercare Officer will work within our Sales Team managing all aspects of aftercare for new homeowners once they move in.

Working alongside our sales, marketing, and development teams the Aftercare Officer will play a key role in ensuring our homeowners receive outstanding customer service once they have moved into their new homes.

The role will include logging and monitoring defects and administering and coordinating appointments with our customers and main development contractors.

The post will be hybrid working and travel to our other locations will be required.

Closing Date: 21 May 2024
Interview Date: w/c 27 May 2024

For an informal discussion please contact Christina Tattersall, Sales and Marketing Manager at or on (phone number removed).

Strictly no agencies.

We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community.

All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited for an interview.

We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community.

All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview