Desktop Services Technician

Job Description
Arthur Grand Technologies is currently seeking a highly motivated and skilled Desktop Services L2/PC Refresh for one of our clients.
Job Title: Desktop Services L2/PC Refresh
Location: Brewer, ME/South Portland, ME/Mars Hill, ME/Ellsworth, ME (Onsite)
Duration: Long Term Contract
Job Description:
Basic Desktop support or Helpdesk candidate will work for this position
Key Skills Required:
                                    
Required Skills / Qualifications:                                           
Good Command on SCCM 2012 or later versions                            
Experience in Handling Windows Imaging Project                                         
Good Command on ImageX or DISM tool, Dell Kace                                     
Microsoft Deployment Toolkit (MDT 2013) ,WDS,ADK, WAIK, Windows Imaging and Configuration Designer                                    
Application Compatibility Toolkit                                         
Windows System Image Manager                                        
OSCDIMG,BCDBoot,etc                             
Windows Reinstallation Environment                                 
User State Migration Tool(USMT)                                        
Windows 7/8.1/10/2008R2/2012R2                                    
Backup and Disaster Recovery Solutions                                           
Networking concepts including IP addressing, DHCP, DNS, etc                                  
 
Soft Skills                                       
Excellent communication and conversation skills (Verbal and Written)                                          
Good documentation skills                             
Good working knowledge of MS OFFICE (Including MS Project and Visio)                                          
Should have a great customer handling skills                                         
Able to handle unforeseen situations                                       
Ability to communicate technical issues clearly in person, on the telephone and in written documents                                  
Good problem analysis and problem solving skills                                
Strong customer focus and good teamwork skills                                 
 
Other Skills / Experience                                         
Experience in Linux/Unix platforms installation & imaging.                                   
Experience in software development, processes, and methods                          
QA/Software Testing/Troubleshooting experience.                                     
Years of Experience                                    
Relevant 5-7 Years                                      
Certification requirements                                      
Preferred to have (phone number removed)                                    
Compulsory MCSE/MCITP/MCSA/MCTS                             
Preferred to have  70-401(SCCM 2007) or 70-243(SCCM 2012)  
About Arthur Grand Technologies:
Arthur Grand Technologies is a leading provider of staffing and technology consulting services. Our company is managed by a team of professionals who have worked for big 5 consulting firms for 20+ years. We are a minority-owned staff augmentation and technology consulting company.
At Arthur Grand Technologies, we value our employees & contractors and strive to provide them with challenging, interesting work, market-relevant benefits, and opportunities for professional growth. If you have the necessary qualifications, and are excited to join a dynamic team, please send your resume for immediate consideration.
Thank you for considering Arthur Grand Technologies. We look forward to hearing from you soon.
Best regards,
Afrin Rihana
Arthur Grand Technologies Inc
(url removed)
Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)