Communications Specialist

Job Description
AECOM is currently seeking a Communications Specialist to support projects located withing the Atlanta, GA area. 
Monitor the ATMS and be abreast of district-wide traffic incidents, road closures, and construction reports
Interact with the media, Georgia DOT office of strategic communications as well as stakeholders to provide help with details of incidents, and, where appropriate, provide video feeds from the ATMS
Provide updates and post content to 511 Georgia’s social media outlets through Facebook, Twitter, and potentially other strategic communication campaigns
Provide incident coverage via 511 Georgia’s social media channels during the evening rush hour
Monitor major traffic incidents after hours as part of a rotational on-call schedule
Develop content for multiple platforms that include promotional materials, website copy articles, and compose Twitter posts, Facebook, and other social media platform postings
Carry out strategic communication campaigns and initiatives in alignment with Georgia DOT communications efforts
Support district and statewide outreach efforts such as presenting and attending events and meetings to build awareness, make connections, and project the Georgia DOT TMC, 511 Georgia, and its programs in a positive light
Interact with Georgia DOT District Communications Officers to build working relationships and increase the benefits of coordinating the work of incident management and traffic operations with the TMC in Atlanta
Stay abreast of changes in media platforms and implement them in a way that will benefit the Department
Facilitate conversations and provide information
Gather information and analyze the current report and previous reports that indicate whether to stay on the same track or take a different route to best serve Georgia DOT and consumers’ needs
Assist and support Georgia DOT’s Office of Strategic Communications as needed
Maintain a log of position activities
Support emergency operations such as severe weather events
Support special events that generate highly concentrated traffic such as, but not limited to, mobile operations at sporting events, political rallies, religious gatherings, etc.
Conduct tours for visitors to the Georgia DOT TMC in Atlanta
Perform TM Operations, incident management, travel information dissemination, and customer service tasks, not explicitly identified, that fall within the scope of the project
Must have a combination of writing, graphics, organizational/management and people skills
Must be able to work independently and as part of a team; manage multiple assignments; interact effectively with employees at all levels
Exercises sound judgment when communicating with internal and/or external clients or customers
Latitude of creativity is required to produce effective and successful communication materials
Works under limited supervision with final work product reviewed to validate consistency with branding requirements and messaging