Publié dans: Service Clientèle dans Nuneaton | Posté: |
Siamo Group are looking for an additional x4 Customer services advisors to work for our client in Birch Coppice Business Park, Dordon, with immediate starts
Duties:
- Provide exceptional customer service and support to clients via phone, email, and chat
- Answer customer inquiries and resolve issues in a timely and professional manner
- Upsell additional products or services to maximize sales opportunities
- Accurately enter customer information and update records in the database
- Communicate effectively with customers to ensure their satisfaction
- Assist with order processing, tracking, and fulfilment
- Handle customer complaints and escalate complex issues to the appropriate department
Skills:
- Excellent phone etiquette and strong communication skills
- Proficient in data entry and navigating computer systems
- Ability to work in a fast-paced environment while maintaining attention to detail
Benefits:
- Free on site parking
- Long term full time roles (many lead to permanent work)
- Access to many retail discounts and cash backs
Job Types: Full-time, Temporary contract
Salary: £11.44 per hour
Expected hours: 37.5 per week
Benefits:
Company pension
Free parking
On-site parking
Schedule:
8 hour shift
Day shift
Monday to Friday
No weekends
Please call Paul today (phone number removed) for more details about these roles