Diposting di: Lain-lain di Philadephia | Terkirim: |
Job Description
What this role entails:
Oversees the development of more complex customer deliverables, which may include, data management, report generation, excel support analysis, customer interaction, customer and internal support, internal and customer project development and documentation, unbundling and/or stacking scenarios.
Perform tasks related to the delivery of products and services without day-to-day supervision; assists other team members with complex problems and provides training as needed.
Demonstrate appropriate operating autonomy when given individual assignments; knows appropriate times to seek assistance and review of work products.
Supports new customer onboarding activities; serves as an onboarding lead.
Ability to manage internal initiatives and projects.
Performs select delivery activities as a subject matter expert (SME).
Helps to drive product improvement and aids in product testing.
Understand, follow and report time against the work plan.
Actively seek out personal learning opportunities.
Seek advice and feedback from more experienced colleagues. Perform other tasks as assigned by manager