Customer Service Administrator

A client of ours in the Witham area are recruiting a Customer Service Administrator to join their team. This is a full-time position working a flexible 37.5 hours Monday - Friday between the hours of 8.00am - 5.00pm and paying £23,000 per annum depending on experience.

Your key duties in this Customer Service Administrator role will include but are not limited to:

Communicate with internal departments to ensure that the customer requirements are met and that correct materials are dispatched.
Communicate effectively with customers.
Liaise with external suppliers and hauliers to ensure that orders are delivered to the customer on time.
Deal with any transport issues and liaise with the customer and the haulier to resolve the issues.
Ensure accurate data input, process customer orders from receipt to delivery within company timescales and process invoices and credits where applicable.
Generate and place purchase orders with suppliers for direct deliveries, including suppliers overseas.
Raising quotations.
Dealing with customer queries.
Provide administrative support for the Technical Sales Managers.
Organise transport including Europe to UK.
Any other duties which may be required.
Skills and Experience required to be considered for this role:

Excellent communication skills
High attention to detail
Problem solver
Highly organised
Ability to prioritise work
Experience using Office 365 applications, including Share Point
Experience in using an ERP system
Administration, Call Centre and Customer Service experience
If you feel like you meet the above criteria & would like to be considered for this Customer Service Administrator position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat